Privacy Policy

Wonderluxe Travel respects your privacy. This policy explains what we collect, why, and how we look after it, in line with the Australian Privacy Principles.

  • Contact details: your name and email when you buy a guide, subscribe to What the Locals Know, or contact us.

  • Purchase details: what you bought and when. Card payments are processed by [Squarespace Payments / Stripe / PayPal]; we never see or store your full card number.

  • Travel planning details: if you book a planning conversation or a trip, the details you choose to share, such as travel dates, passport names, and access or support needs.

  • Website usage: standard analytics such as pages visited and device type, collected by Squarespace through cookies.

What we collect

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Information about disability, health or access needs is sensitive. We only collect it with your consent and only to plan your travel. We share it only with the suppliers who need it to look after you, such as an airline, hotel or adaptive ski school, and only with your agreement.

Access and support needs

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  • Travelglobe, our host travel agency, and travel suppliers, when you book travel through us.

  • Service providers that run this website and our email, including Squarespace. Some of these store data overseas, including in the United States.

  • Affiliate partners: if you click an accommodation link or map, our partner Stay22 and the booking site you visit (for example Booking.com or Expedia) may use cookies to record that you came from us. Their own privacy policies apply on their sites.

Who we share it with

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Changes

Cookies

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This site uses cookies for essential functions, analytics and affiliate tracking. You can block or delete cookies in your browser settings; the site will still work, though some features may not.

Your choices and rights

You can ask to see or correct the information we hold about you, or ask us to delete it, by emailing rachel@wonderluxetravel.com.au. We'll respond within 30 days.

If you have a concern about how we've handled your information, please contact us first. If we can't resolve it, you can contact the Office of the Australian Information Commissioner.

We may update this policy from time to time. The effective date at the top shows the latest version.